kawaii ya

1. How Are Your Orders Shipped?

All Orders Will Be Shipped Via USPS.  If You Have An Account With UPS Or
FedEx And Prefer To Have Your Order Shipped That Way, Please Send Us
An Email At kawaii.ya@gmail.com Prior To Placing Your Order. We Are
Always Happy To Accomodate Your Requests. Please Be Aware That Shipping
Your Order Via UPS Or FedEx Can Become Very Costly.

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2. How Long Does It Take To Process An Order?

We Process Orders As We Receive Them.  To Be Fair, We Do Not Accept Any
*Rush Orders*, No Exceptions.  Please Allow At Least 7-10 Business Days
(Excluding Weekends & Holidays) From The Day After You Place Your Order,
For Processing & Delivery Time.  There Are Times When We Get Backlogged
Due To High Volume Orders.  Please Understand That We Are Doing Our Best
To Process Your Order On A Timely Basis.  

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3.  How Will I Know When My Order Is Shipped?

When Your Order Is Ready To Ship, We Will Inform You Via Email & We Will
Also Forward A Delivery Confirmation Tracking Number To Your Email Address Via USPS Or Stamps.com.  Please Check Your Email Carefully As The Delivery Confirmation Tracking Number Will Not Be Sent From Our Email Address, It Will Be Sent From Either USPS Or Stamps.com.

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4. Do You Ship Internationally?

Due To Unexpected Circumstances, We No Longer Accept International
Orders Through Our Website.

5. What Kind Of Payments Do You Accept?

We Accept PayPal, Visa, MasterCard, American Express & Discover/Novus.  
Please Note That If You Use PayPal To Place Your Order, We Will Ship Your
Order To The Confirmed Address Listed On The PayPal Account That Was
Submitted.  We Will Not Accept PayPal Payments If Your Shipping Address Is Not Confirmed.

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6. Is Your Site Secured?

Our Site Is 100% Secure So You Can Safely Send Your Credit Card & Mailing
Information To Us With Confidence. Any Information Submitted To Us Will
NEVER Be Shared With Anyone. All Information Is Kept 100% Confidential.

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7. What Is Your Exchange & Return Policy?

All Sales Are Final Unless We Have Sent You An Incorrect Item In Which We
Will Be More Than Happy To Exchange Or Refund You For That Item.  All
Refunds Will Be Refunded To The Original Credit Card Or PayPal Account
That Was Used To Purchase The Item.  No Cash Refunds Will Be Given.

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8. Do You Have A Store?

We Do Not Have A Storefront. We Are A Mail Order Only Company.

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9. Do You Sell Wholesale?

We Do Not Wholesale. We Are A Retail Only Company.

10.  What Is The Different Between *Temporarily Out Of Stock* & *Out Of
Stock*?

Temporarily Out Of Stock = Good Chance Of Being Restocked

Out Of Stock = Definitely Will Not Restock

All Of The Items We Sell Are Limited In Supply.  Once It's Sold Out By The
Manufacturer, It Won't Be Available For Sale Again.


Product Disclaimer:  Actual Product Color May Vary Slightly From The
Images Shown.  Every Monitor Or Mobile Display Has A Different Capability
To Display Colors, And Every Individual May See These Colors Differently.

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